When you buy any product from https://yooslider.com, your purchase is covered by 15-day money-back guarantee. If you’ve bought Lifetime license and for any reason the product doesn’t work on your environment as advertised and we’re unable to resolve it, we will cheerfully issue  full refund. Sometimes we issue partial refund up to 50%, if our tech support does customizations based on your request or provides time consuming support. Any renewal fees aren’t refundable (e.g. you bought a Lifetime license and kept the ” Auto-renew license included 1 year plugin updates & support” option enabled). We develop and sell software that we use ourselves every day and have thousands of satisfied Premium customers worldwide. That is why we can afford to back our products with this special guarantee.

You’re eligible to request a refund if it meets the followings:

  • You request a refund within 15 days of your purchase
  • You request a refund if the item doesn’t function as advertised and we’re unable to provide a resolution to you
  • You’ve allowed us to investigate and understand the issue you’ve been experiencing, prior requesting a refund
  • You can’t request 100% refund, but up to 50%, if a) our tech support did customizations based on your request or b) provided time consuming support or c) you’ve entered invalid personal details (e.g. email address) and didn’t receive a confirmation email

All approved refund requests we process immediately, but sometimes it could take up to 15 days you’ll see in your bank / account records placed back!